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CHRISTIE ELAN-CANE
NON-GENDERED
Fighting for legal and social recognition outside the gendered societal structure



Transport for London to introduce gender-neutral public announcements

I’m really pleased to report that TfL responded positively and has agreed to replace its ubiquitous “Ladies and Gentlemen” public announcements on the station network with a phasing in of gender-neutral announcements addressing transport users as “Customers” or “Passengers”.

A communication from TfL explains there are different types of station announcements, some are ‘live’ announcements and these will be the first to switch to inclusive neutral terms when addressing the travelling public, some announcements are recorded at individual stations and these will be updated accordingly and I would assume probably not all stations would make the change at the same time. And pre-recorded announcements on TfL’s central system are changed “over time” therefore neutral terms will be introduced at the next change and TfL warn that it might take some time before all of the old announcements are phased out completely. However TfL management recognises there is a need for change and this is a positive move.

I’d be interested to receive feedback on the implementation of the policy from users of London’s underground network Christie.Elan-Cane@ukgateway.net

TfL’s decision comes after the Barbican Centre also responded very positively to my request for gender-neutral public announcements.


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Christie Elan-Cane
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